AMENDMENTS
Up to 14 days prior to departure, three amendments per booking are permitted free of charge. For all subsequent changes there will be an amendment fee of AUD$50 per change.

CANCELLATION
Cancellation fees apply to all cancelled reservations. The fee is determined by the date written cancellation is received by traveldoitnow.

CANCELLATION CHARGES ARE AS FOLLOWS:
Days before departure:
More than 30 days - Loss of deposit
15-30 days - 50% of total booking cost
14 days or less - 100% of total booking cost

REFUNDS
Refunds are not made for any unused services. No refund will be made if you leave the trip early for any reason.

PASSPORT / VISAS
All passengers must hold a valid passport and valid visa. It is your responsibility to obtain a current Vietnam visa.

INSURANCE
Comprehensive travel insurance is compulsory for all traveldoitnow trips. Your policy should cover against, theft, personal accident, personal liability, medical expenses, cancellation of tickets, change of itinerary, or cancellation of tour and repatriation.

RESPONSIBILITY
A very high level of care is taken to ensure suppliers maintain high standards. However, as we do not control the airlines, bus operators, or hotels we cannot be responsible in any way for problems resulting from the booking, unless it is a direct result of negligence on our part or the part of our employees.

traveldoitnow act as agents only for the persons or companies providing or offering the means of travel, transport, accommodation or other services and all receipts, tickets, and vouchers are issued subject to the terms and conditions under which transportation and services are offered.

THE TRAVELLER is fully aware that he/she is travelling in an area that may be remote, subject to unusual climatic conditions or politically unstable. Should traveldoitnow deem it advisable to amend an itinerary, it may do so by varying or completely rerouting any trip. In this case the traveller will make no objection or claim for compensation from traveldoitnow. Compensation should be made through your insurance company. Refunds will be at the total discretion of traveldoitnow.

traveldoitnow will do everything it can to ensure your tour departs on time. However, traveldoitnow reserves the right to cancel any tour 10 days prior to departure should the group size fall below the minimum numbers required. Alternative dates will be made available. Should this option be unacceptable, a full refund of all payments will constitute full settlement with the passenger.

traveldoitnow reserves the right to decline, accept, or retain any person as a member of any party at any time. Travellers agree to accept the authority of the group leader. Wide Eyed Tours will not accept responsibility or liability for any traveller who contravenes any laws or regulations of Vietnam, Cambodia, or Laos. All employees of Wide Eyed Tours are bound by these conditions.

PRIVACY – traveldoitnow
respects your privacy and abides by the terms of the Privacy Amendment Act 2000. We will only collect personal information that is relevant to your travel arrangements. We will protect the privacy of the information you provide us and only pass it to third parties such as airlines, tour companies, hotels or insurance providers when that information is necessary to fulfill your travel arrangements. In providing this information to us, you consent to traveldoitnow using this personal information for the purpose of making and completing travel arrangements on your behalf.